COCONUT CONNECT PRIVACY POLICY
Last Updated: September 1, 2026
Coconut Connect (“Coconut Connect,” “we,” “us,” or “our”) is a mobile application operated by Gaiatree LLC.
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use the Coconut Connect mobile application, website, and related services (collectively, the “Services”).
By creating an account or using Coconut Connect, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use Coconut Connect.
1. Who We Are
Application: Coconut Connect
Operated by: Gaiatree LLC
Location: Maui, Hawaii, United States
Privacy Contact: gaiatreeproduction@gmail.com
2. Information We Collect
We may collect information that you provide directly to us, information collected automatically when you use Coconut Connect, and limited information received from service providers that help us operate the Services.
2.1 Information You Provide
When creating an account or using Coconut Connect, you may provide information such as:
Account Information
Full name
Username
Email address
Password or authentication credentials
Phone number, including country code
Preferred language
Country
Profile photo
Profile Information
You may choose to provide additional profile information, including:
Biography
Island or location preferences
Categories or interests
Other profile details you voluntarily provide
User-Generated Content
Depending on how you use Coconut Connect, you may create, post, upload, or share content including:
Events
Island Pulse posts
Bulletin listings
Comments
Messages and chats
Waves and other social interactions
Photos and videos
Descriptions
Contact information you voluntarily include
Other community content you choose to share
Some content you post may be visible to other Coconut Connect users.
Customer Support
If you contact us, we may collect information contained in your support request, feedback, or other communications with us.
In-App Purchases
Coconut Connect may offer optional paid features, including Discover Maui.
Purchases are processed through the Apple App Store or Google Play Store.
We may receive limited purchase verification information from Apple or Google so that we can:
Verify purchases
Restore purchases
Associate purchased access with your Coconut Connect account
We do not receive or store your complete payment card information.
2.2 Information Collected Automatically
When you use Coconut Connect, certain technical information may be collected automatically, including:
Device type
Operating system
App version
Device identifiers necessary for service functionality
Authentication and session information
Push notification tokens
App usage information
Diagnostic information
Crash reports
Error logs
Performance information
This information helps us operate, secure, troubleshoot, and improve Coconut Connect.
2.3 Device Permissions
Depending on the features you choose to use, Coconut Connect may request permission to access certain device features.
Camera
Used when you choose to capture photos or videos for your profile, posts, listings, events, or other content.
Photo Library
Used when you choose to upload existing photos or videos.
Microphone
Used when recording video or other content that includes audio.
Notifications
Used to provide messages, updates, reminders, and activity notifications that you choose to receive.
Location
Where enabled and permitted by you, location information may be used to provide location-based functionality and relevant local content.
You can manage or revoke device permissions through your device settings. Disabling certain permissions may limit some Coconut Connect features.
2.4 Information Received From Third Parties
We may receive limited information from service providers and platforms that help us operate Coconut Connect, including:
Apple App Store
Google Play Store
Cloud hosting and infrastructure providers
Authentication providers
Push notification services
Analytics and crash-reporting services
Purchase-verification services
Other technology providers necessary to operate Coconut Connect
The information received may include purchase-verification information, authentication information, notification-delivery information, analytics, crash reports, and other technical information necessary to provide and maintain the Services.
3. How We Use Your Information
We may use information to:
Create and manage your account
Authenticate users and maintain secure sessions
Provide Coconut Connect features and functionality
Enable community and social features
Enable messaging and Waves
Display content you choose to share with other users
Verify and restore in-app purchases
Provide access to purchased features such as Discover Maui
Deliver notifications you choose to receive
Personalize your experience based on your preferences
Operate and improve Coconut Connect
Diagnose technical problems and improve reliability
Detect, prevent, and investigate fraud, abuse, unauthorized access, or security incidents
Support the safety and integrity of the Coconut Connect community
Respond to customer support requests
Enforce our Terms & Conditions and community policies
Comply with applicable legal obligations
We do not sell your personal information.
4. How We Share Your Information
We may share information only as described in this Privacy Policy and as reasonably necessary to operate Coconut Connect.
With Other Users
Information and content you choose to make public or share through community features may be visible to other users.
This may include:
Username
Profile photo
Public profile information
Events
Island Pulse posts
Bulletin listings
Comments
Other community content you voluntarily share
Messages or other communications intended for specific users are made available to the intended participants as necessary to provide those features.
With Service Providers
We may work with service providers that assist us with:
Cloud hosting
Databases and infrastructure
Authentication
Push notifications
Analytics
Crash reporting
Purchase verification
Security
Other technical operations necessary to provide Coconut Connect
These providers may process information on our behalf as necessary to perform their services.
Legal Requirements
We may disclose information when required by law or when we reasonably believe disclosure is necessary to:
Comply with applicable legal obligations
Respond to lawful requests
Protect our legal rights
Protect Coconut Connect users or the public
Investigate fraud, abuse, or security threats
Enforce our Terms & Conditions or other policies
Business Transfers
If Gaiatree LLC or Coconut Connect is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.
We do not share personal information with third parties for unrelated advertising purposes without consent.
5. In-App Purchases
Premium or optional paid features, including Discover Maui, are processed through the Apple App Store or Google Play Store.
Payment information is handled by Apple or Google under their respective privacy practices.
Coconut Connect receives only information reasonably necessary to verify or restore purchases and associate purchased access with your account.
We do not store your full payment card information.
6. Data Retention
We retain personal information for as long as reasonably necessary to:
Maintain your account
Provide Coconut Connect services
Fulfill the purposes described in this Privacy Policy
Meet applicable legal and regulatory obligations
Resolve disputes
Prevent fraud or abuse
Enforce our agreements
If you delete your account or submit a valid deletion request, we will delete or anonymize personal information where required and legally permitted.
Certain information may remain for a limited period in backups, security records, transaction records, or where retention is required or permitted by law.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information.
Depending on the circumstances, these safeguards may include:
Encrypted data transmission
Secure authentication
Protected session management
Secure handling of authentication tokens
Access controls
Monitoring designed to identify unauthorized access or security threats
However, no method of electronic storage or transmission over the Internet can be guaranteed to be completely secure.
8. Age Requirement & Children’s Privacy
Coconut Connect is intended only for users who are 18 years of age or older.
By creating an account or using Coconut Connect, you represent that you are at least 18 years old.
We do not knowingly collect personal information from anyone under the age of 18.
If we become aware that an account belongs to someone under 18, we may suspend or remove the account and delete associated personal information as appropriate and as permitted by law.
If you believe that someone under 18 is using Coconut Connect, please contact us at:
9. Community Safety, Blocking and Reporting
Coconut Connect includes community and social features that allow users to interact with one another.
Users may have access to safety features such as blocking and reporting. Reports may be reviewed for violations of our Terms & Conditions, community rules, safety policies, or applicable law.
We may restrict, suspend, remove, or take other appropriate action regarding accounts or content when reasonably necessary to protect users, maintain the integrity of Coconut Connect, enforce our policies, or comply with legal obligations.
Users should use discretion when choosing what information to make public or share with other users.
10. Your Privacy Rights and Choices
Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the ability to:
Access personal information we maintain about you
Correct inaccurate information
Request deletion of your account or personal information
Withdraw consent where processing is based on consent
Restrict or object to certain processing
Request a copy of certain personal information where applicable
You may also be able to:
Update information through your Coconut Connect profile
Manage notification preferences
Change device permissions through your device settings
Contact us regarding privacy-related requests
To submit a privacy request, contact:
support@mycoconutconnect.com
We may need to verify your identity before fulfilling certain requests.
If you reside in a jurisdiction that provides a right to lodge a complaint with a data protection authority, you may also have that right.
11. International Data Transfers
Your information may be stored or processed in countries other than the country in which you live.
Where required by applicable law, we take appropriate measures designed to protect personal information transferred across international borders.
12. Third-Party Websites and Services
Coconut Connect may contain links to third-party websites, ticketing services, event organizers, businesses, maps, or other external platforms.
We do not control and are not responsible for the privacy practices, security, or content of third-party services.
We encourage you to review the privacy policies of third parties before providing personal information to them.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in Coconut Connect, our practices, technology, legal requirements, or other operational needs.
When we make changes, we may:
Update the Last Updated date at the top of this Privacy Policy
Publish the revised Privacy Policy within Coconut Connect and/or on our website
Provide additional notice when required by applicable law
Where required by law, we will obtain consent before applying material changes to information already collected.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or Coconut Connect’s privacy practices, please contact:
Coconut Connect
Operated by Gaiatree LLC
Maui, Hawaii, United States
Email: support@coconutconnect808.com
© 2026 Gaiatree LLC. All Rights Reserved.